Shipping and returns

Q. HOW MUCH IS SHIPPING?

A. THE SHIPPING COST DEPENDS ON THE COUNTRY AND NUMBER OF PRODUCTS YOU ARE ORDERING. ADD YOUR DESIRED PRODUCTS TO CART, AND ENTER YOUR COUNTRY FOR AN ESTIMATED SHIPPING PRICE BASED ON YOUR ORDER.

 

Q. WHEN WILL MY PRODUCTS BE SHIPPED?

A. PLEASE ALLOW 5-7 DAYS FOR YOUR ORDER TO BE SHIPPED.

A. IF THE ITEM IS STATED AS PRE-ORDER THEN PLEASE ALLOW ANYWHERE FROM 2-4 WEEKS FOR SHIPPING TO PROCEED.

 

Q. WHEN WILL I RECEIVE MY ORDER?

A. ALL ORDERS WITHIN THE UNITED KINGDOM ARE SENT VIA ROYAL MAIL 2ND CLASS SIGNED FOR DELIVERY.
ORDERS OUTSIDE OF THE UNITED KINGDOM UP TO 2KG ARE SENT VIA ROYAL MAIL INTERNATIONAL TRACKED & SIGNED FOR SERVICE. THE SHIPPING TIME FOR ORDERS WITHIN THE EU SHOULD ARRIVE WITHIN 7-10 DAYS AFTER THE DATE OF DISPATCH. ORDERS OUTSIDE OF THE EU MAY TAKE 10-14 DAYS. PLEASE NOTE THAT THESE ARE NOT GUARANTEED SHIPPING TIMES AND WHITE MARC CANNOT BE HELD RESPONSIBLE FOR DELAYED PACKAGES.

RETURNS & EXCHANGES

 

Q. DO YOU ACCEPT RETURNS & EXCHANGES?

A. THERE ARE NO REFUNDS AND EXCHANGES WILL BE PROCESSED IF THE PRODUCT YOU RECEIVED APPEARS TO BE DAMAGED. THOSE WHO WISH TO EXCHANGE ITEMS MUST CONTACT US ON INFO@WHITEMARC.COM.